Home Ministry Website Top Of Providing National E-governance Service Delivery Digital Police Portal Second

Expansion

The Ministry of Home Affairs is at the forefront of providing digital services to citizens in the country. According to a report by the Department of Administrative Reforms and Public Grievances (DARPG), the website of the Ministry of Home Affairs has provided digital facility to the maximum number of people in 2021. The second number is the Digital Police Portal.

In fact, to check e-governance service in the country, DARPG along with its knowledge partner National Association of Software and Services Companies (NASSCOM) and KPMG, in the year 2021, evaluated the website of the departments providing digital and online services. . In this exercise the service portals were evaluated along with the service portals of their parent ministry and department. The website of the Ministry of Home Affairs has got the first place in this assessment.

such an assessment

The National Crime Records Bureau (NCRB) website of the Ministry of Home Affairs https://digitalpolice.gov.in/ as the service portal and the main website of the Ministry of Home Affairs https://mha.gov.in as the parent ministry portal for evaluation. was shortlisted as All the government portals assessed were first divided into two main categories in which state, union territories, central ministry portals in the first category and state, union territories and central ministry service portals in the second category were shortlisted. .

Evaluation done on four parameters

The assessment was done on the basis of four main parameters, which were parameters such as accessibility of the service, availability of the service, ease of use of the service, information about the service, security and privacy. The Union ministry had also used three additional parameters for the service portal category, including the last service details, integrated service details and its status and request tracking.